Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Below you will find all the details regarding our shipping process.
1. Processing & Shipping Times
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Order Processing Time: 1–3 business days (Order verification, quality check, and packaging).
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Estimated Delivery Time: 5–10 business days from the date of shipment.
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Total Estimated Delivery: 5–10 business days total.
Note: Business days do not include weekends or official holidays.
2. Order Tracking
Once your order has been packed and shipped, you will receive a Shipping Confirmation email containing your Tracking Number and a direct link to track your package in real-time.
3. Shipping Rates & Address Accuracy
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Shipping Cost: Free
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Address Accuracy: Please ensure that your full delivery address and contact phone number are entered correctly during checkout. We cannot be held responsible for orders shipped to incomplete or incorrect addresses provided by the customer.
4. Potential Delays
While we do our best to ensure on-time delivery, occasional delays may occur due to high volume during holiday seasons, severe weather, or customs/courier delays beyond our control. If your order is taking longer than expected, please reach out to us!
5. Contact Us
If you have any questions about your shipment or if 12 business days have passed without receiving your order, please contact our support team:
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Email: upboostonline@gmail.com
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Support Hours: Monday – Friday (Responses within 24–48 hours)